CP&S Connect

Tools to Help Your Business Flow

 
CP&S Connect
Tools to Help Your Business Flow
  • Order Details
  • Pump Lead Times
  • Shipment Tracking
  • Price Pages
  • ePump online pump configuration, quoting, and ordering
  • …and Much More!
Mentor Pump Selector
Select a catalog, enter specification criteria and mentor displays products curves that meet your application design points.

Use Mentor on the Web Download to Your Computer
Content delivered via
BIMXchange

Crane Pumps & Systems now offers customers Revit models of selected Weinman products.
Solids Handling Savings Calculator


Calculate $avings now!
Product Videos
• Barnes Omni Grind Plus™ Grinder
• Barnes SH Series Clog Test
• Barnes Replacement Core Installation
• Barnes EcoTRAN™ Installation
• Barnes SHUR-Switch™ Sump Pump
• Designing Spaces (feat. Laundry Tray & EcoTran)
• Barnes Engineered Basin
CSS Return Goods Authorization (RGA)
RGA system allows you to submit and track warranty and product returns.

Click here to view instructions for Field Service RGA creation.

Welcome to the CP&S Customer Support System


  1. If you have a username, great, click the RGA logo and let's get started!
    If you don\’t, click the RGA logo, then click 'Having trouble logging in for the
    first time' link on the home page for helpful information about getting set up.

  2. Once you have your profile set up and have logged in, take the first step
    in using CSS by selecting 'Create new Request' from the menu on the left side
    of your screen

  3. Next; are you doing a 'Product Return' or a 'Warranty Request'\? Select
    the appropriate option.

  4. Important: You will need to know your Sales Order Number. But don't worry,
    we can look it up for you with the handy 'Search' feature

  5. To search for your SO#; enter a PO number, a Product Number OR a date
    range. Then click the 'Search' button.

  6. Now: select the line item you want to Return or Warranty.

  7. You should now see the 'Return Details' page. To best process your request,
    we need to know the 'Quantity to Return', whether you want a 'Credit or
    Replacement', the 'Serial Number' (if it's a pump). and the 'Issue' you are
    experiencing. Also add any additional 'Comments' you want us to know.

  8. The 'Enter and Finished' button will submit your Return/Warranty for processing.

Lastly, remember: we are always available to help you out; don’t hesitate to
contact us at CranePumps@cranepumps.com or by phone at 937-773-2442 if you
have problems, questions or suggestions.

Thanks!! We appreciate your business!!


Installation and Operation Manuals
Installation and Operation Manuals – Select a brand to browse I/O manuals. Click the applicable I/O manual
Barnes Crown
Barnes Plumbing Deming
Barnes Pressure Sewer Prosser
Burks Weinman

Need an Installation / Operation Manual?


  1. To get started: tell us the 'Brand' of your pump by clicking on the Brand logo.

  2. You should now see an Adobe PDF that has opened in a new window.

  3. You will need to know your Part Number or Model Number to find the
    appropriate manual.

  4. Hint: the easiest way to find your pump in this PDF is by using the search
    function within Adobe by pressing CTRL-F then entering your number and
    click the 'Next' button.

  5. You can also scroll through the PDF to locate the part number or model
    number you are looking for.

  6. Click on the Manual number to view the installation / operation manual
    a. Note: The items to the right \(white\) are currently manufactured products;
    the items to the left \(yellow\) have been superseded.
    b. Note: Some part numbers\ model numbers may share the same manual.

  7. The manual you selected will appear as a PDF.

  8. You may print or save a copy of this manual.

Lastly, remember: we are always available to help you out; don’t hesitate to
contact us at marketing@cranepumps.com if you have problems, questions or
suggestions.

Thanks!! We appreciate your business!!




View Catalog (.pdf)
Barnes Pumps Burks Pumps
Barnes Professional Plumbing Deming Pumps & Parts
Barnes Pressure Sewer Prosser Pumps
Barnes/Crown/Prosser Parts Weinman Pumps & Parts
Burks Parts

Having trouble viewing our catalogs? Try downloading the latest version of Adobe Reader.
PDF files not opening in your web browser?
  1. Microsoft Internet Explorer 10.0 or Higher is required - Click Here for the Latest Version
  2. Windows 10 users must use Internet Explorer (IE) and not the default Edge Browser. To launch IE in Windows 10, type Internet Explorer in the Cortana search box and double click on the IE icon when it appears.
  3. Make sure you meet the Minimum System Requirements.
  4. In Acrobat or Adobe Reader, choose Edit > Preferences > Internet.
  5. Make sure the "Display PDF in Browser" box is checked, and then click OK.
Order Literature
Our online literature order allows you to select multiple brands of literature items and submit for fulfillment. The online instructions will guide you through the entire process. Questions regarding your previously submitted orders should be directed to literature@cranepumps.com.
Marketing Cut-Away and Display Units
This secure online site allows channel partners to login and view marketing cut-a-way inventory. For access and ordering, contact your regional sales manager or marketing@cranepumps.com.



PRIVACY STATEMENT
Copyright © 2014 Crane Pumps & Systems. All rights reserved.
'Crane' is a registered trademark of Crane Co.